By Tom Kester, ARMS Operations Manager
Article updated on 11/15/2023
When filing a claim with Terrafirma, timing is crucial. For example, say that you are performing annual monitoring and see that the neighbor is encroaching onto easement property, even just by a tiny bit or by throwing leaves and yard debris onto your preserve. You would flag it on the monitoring report even if nominal, then the next step would be to file a claim or a placeholder claim with Terrafirma immediately. It can take years for an issue to escalate to the point that it requires intervention. If you waited until then to notify Terrafirma, the claim likely would be denied because it was not filed in time.